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25
Mar
What does quality service mean to you?
Customer expectations are evolving very quickly, and we need to ask ourselves the basic but essential question: What is quality customer service? [something fundamental to us here at Masters and always at the forefront of our minds]. Not only are […]
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15
Feb
Why your reputation matters…
Everything you do impacts your business reputation. But what exactly is it, and why is it so valuable? There doesn’t seem to be an academic consensus on a definition for what a company reputation actually is. It is such an […]
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30
Nov
Planning required to avoid electric shock in the HGV sector
On November 18 Boris Johnson, The Prime Minister announced that new petrol and diesel cars and vans will not be allowed to be sold in the UK from 2030, just ten years away. But what does that mean for the […]
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30
Oct
What is Masters Logistical USP…
‘What is your USP?’, ‘What is special about Masters?’, these are questions I am often asked as the Commercial and Business Development Manager. Warehousing and logistics is an industry which is considered by some as very generic. I can understand […]
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30
Sep
Implementation of Smart Freight System
Many people are already starting to countdown to Christmas. Certainly, Christmas planning is well underway in the logistics business. But Christmas isn’t the countdown that everyone is talking about in our industry at the moment… it is the countdown to the […]
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27
Aug
When cheap is expensive
What do we mean when cheap is expensive… We have inevitably entered a recession, as was fully expected as a result of the pandemic. I for one am hoping that by remaining positive and buoyant we can weather the storm […]
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24
Jul
Lockdown easing continuum: where do you sit?
It’s the end of July 2020 and the world is a changed place. Lockdown has eased considerably, face masks have just become mandatory . . . in some places . . . Quarantine restrictions have just been reinstated on people returning from […]
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12
Jun
A Celebration of Collaboration
What does collaboration mean to you? The dictionary definition is “ the situation of two or more people working together to create or achieve the same thing.” For me it is about relationships, connections, trust, shared principles, co-operation . . […]
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07
Apr
Logistics Industry is keeping the country going
The Department for Transport confirmed last week that the logistics industry in its entirety is essential to the running of the country. Our industry bodies received a letter from the Department for Transport a couple of days ago . . […]
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05
Feb
Logistics trends to watch for in 2020
In this blog, we going to explore the logistics trends that you need to watch out for in 2020. Technology is continually evolving in the logistics business, as is the intense pressure to deliver solutions in a heartbeat. With the […]
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