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13
Nov
Customer service in the logistics industry
Did you know that in 2016 Christmas shoppers spent an average of 2.5 hours online sorting delivery problems? At Masters, we’ve noticed that Customer Service in the logistics industry seems to be closer than ever to becoming exclusively online, but […]
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06
Oct
Supply Chain Disruption – are you prepared?
No matter how tight a ship you run, it’s highly unlikely that you are completely safe from a supply chain disruption. Smarter logistics is strategic. Having a plan in place for when things don’t quite go as planned isn’t optional […]
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29
Sep
Shopping habits have shaped the logistics industry
The logistics industry has had to adapt quickly and efficiently to suit the customers needs. By that we mean that consumers expect their products to arrive yesterday. Next-day delivery is no longer a luxury service – it’s the standard. More […]
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31
Aug
Why relationships matter for a successful supply chain
Here at Masters, we know that relationships drive businesses and they also play a central role in the success of your supply chain. If you don’t get them right, you’ll feel the ramifications all the way… from suppliers to customers. […]
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11
Aug
Impacting the environment
The way you drive, whether that is personally or professionally, can have an impact on the environment. According to the UK government, HGVs account for 15% of greenhouse gas emissions from UK transport and 4% of total UK emissions. With […]
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02
Aug
Masters are proud to be partnered with Palletline
The ‘pioneers of palletised distribution’ Palletline is the UK’s leading freight distribution company and the preferred carrier of the mighty Amazon. Palletline works as a hub and spoke distribution system connecting all major cities in the UK. Only the best […]
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25
Jul
Could austerity be damaging your brand?
What exactly is austerity? According to the Oxford Dictionary, austerity is ‘difficult economic conditions created by government measures to reduce public expenditure.’ When economists speak of austerity, it generally means that the economic cycle is being ignored e.g. if there […]
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12
Jul
What to consider when benchmarking your 3PL
Benchmarking is an effective management tool to match your 3PL standard to your industry’s best. There’s nothing wrong with comparing yourself to your competitors, if anything it’s a proactive tool that can grow your business and allow you to achieve […]
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19
Jun
190 years of experience in the logistics industry
Masters currently employs 30 people and in total it has over 190 years of experience in the logistics industry. We are a professional team of logistics experts and innovative problem solvers who go the extra mile for each one of […]
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06
Jun
3PL vs. Freight Broker: who do you decide to use?
Do you need the support of a 3PL (third party logistics) or a Freight Broker? Logistics has a vital role to play in bringing people and products together. According to the FTA, in 2015 HGVs travelled 25.7 billion km moving […]
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